Who it is for
Contractors, cleaners, salons, clinics, tutors, landscapers and any service business that lives on inquiries. You get inquiries by website form, Facebook or email, and every so often you find one a week late.
Why it matters
A lead that waits a day often hires someone else. The fix is rarely more advertising. It is making sure the inquiries you already get are answered fast and none fall through.
Three sizes, three fixed prices
Basic
$250- One inquiry source: your website form or one shared inbox
- Every inquiry logged with date, name, contact details and message
- Instant auto-reply to the customer, written in your words
Standard
$450- Everything in Basic, plus:
- An alert to you the moment a lead arrives
- A simple customer list with status: new, contacted, quoted, won, lost
- A “waiting on me” view so nothing sits
Every size includes
- A written quote with scope, price and a target date before any work starts
- One round of changes after you see the finished work
- A short recorded walkthrough of how it works
- Everything built in your accounts, with your logins. You own it.
Tools
Usually Google Forms, Sheets and Gmail, or Microsoft Forms, Excel and Outlook, whichever you already use. In most cases there is no new monthly bill.
What I need from you
- Access to the form or inbox. You add me as a user; you never send me a password.
- The tone you want for the auto-reply. I draft it, you approve it.
- Who should get the alerts.
Not included
- Paid advertising or lead buying
- Phone answering services
- Text-message (SMS) automation, which needs a paid service. I can quote it separately.
Timing and payment
Most builds are planned for 5 to 10 business days from the day I have what I need from you. The target date is in your quote. Half the price is due to start and the rest when you approve the finished work. If you prefer to pay through Upwork for its payment protection, we can set the job up there.