Service Areas
We are based in St. Augustine and work across Northeast Florida in person. Everywhere else in the state, we work by video and phone.
Areas we cover
St. Augustine and St. Johns County
Home. Historic downtown, US-1 corridor, World Golf Village, Nocatee, Ponte Vedra and St. Augustine Beach. Trades, hospitality, professional practices and a lot of family businesses that have been here longer than any of the software they use.
Jacksonville and Duval County
The biggest market we serve, and the one where competition on response speed is sharpest. Contractors, home services, logistics, professional firms and clinics across the Southside, Riverside, the Beaches, Mandarin and Northside.
Ponte Vedra and the Beaches
Professional services, real estate and high-end home services, where the customer expectation for a fast, polished reply is highest.
Palm Coast and Flagler County
Growing fast, with a lot of newer service businesses trying to build systems while the phone keeps ringing.
Gainesville and Alachua County
University-adjacent businesses, clinics and professional practices. Also where a lot of our remote and evening work happens.
Orange Park, Green Cove Springs and Clay County
Trades and family businesses serving a spread-out area, where scheduling and field-to-office paperwork are usually the pinch point.
Palatka and Putnam County
Smaller operations where a single dropped call is a meaningful share of the week's work, and the cheapest fixes matter most.
Everywhere else in Florida
Remote by video and phone. Most of what we do works perfectly well that way, and we say plainly when a job genuinely needs somebody on site.
There is no travel charge inside St. Johns, Duval, Clay, Flagler, Alachua and Putnam counties. Outside those, we agree any travel before it happens.
Why local matters here
Plenty of this work can be done from anywhere. Some of it cannot. Watching how a job actually moves through a shop, a front desk or a truck tells you things no video call will, and that is usually where the real problem is hiding.
It also means you can meet the person you are hiring, which for most family businesses still counts for something.
What First Coast Group is
First Coast Group is a technology consulting and technology enablement firm serving small and growing businesses. The company helps clients evaluate, select, implement, integrate, and optimize business technology. Services include technology strategy, software selection, system integration, websites, custom software, cloud solutions, AI implementation, workflow automation, and ongoing technology advisory. First Coast Group focuses on finding practical technology solutions based on each client's business needs rather than selling specific technologies.
We serve small and growing businesses in St. Augustine, Jacksonville, Gainesville, Palm Coast, Ponte Vedra and the surrounding Northeast Florida counties of St. Johns, Duval, Clay, Flagler, Alachua and Putnam, and we work remotely with businesses elsewhere in Florida. Consultations are available in English and Spanish.
Let us work out what you actually need.
Thirty minutes, free, and nobody pitches you at the end. Bring us the part of your week you hate and we will tell you honestly whether technology can fix it.